Last Updated: 27.11.2025
Ventra Pte Ltd (“Ventra”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
1.1 Personal Information
When you engage with us—through inquiries, quotation requests, email communication, project discussions, or filling out forms—we may collect:
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Full name
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Email address
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Phone number
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Company name
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Job title
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Billing and project details
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Files you upload (e.g., floor plans, images, documents)
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Payment information (processed securely through third-party providers)
1.2 Automatically Collected Information
When you browse our website, our system may collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Date and time of visit
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Referring sites
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Cookies and similar tracking technologies
1.3 Cookies & Tracking
We use cookies to:
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Improve website performance
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Remember user preferences
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Analyze browsing behavior
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Deliver relevant content, ads, or retargeting campaigns
You can disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
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Provide and deliver our design, build, and related services
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Respond to inquiries and provide quotations
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Improve website functionality and user experience
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Process payments and manage invoices
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Send marketing or promotional communications (only with your consent)
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Personalize content and recommendations
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Maintain security and prevent fraudulent activities
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Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data.
We may share information with:
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Service providers (e.g., hosting partners, email tools, payment processors)
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Project-related third parties (e.g., contractors, suppliers, subcontractors)
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Legal authorities when required by law
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Business partners involved in a joint project (with your consent)
All third parties are required to maintain confidentiality and follow data protection measures.
4. Data Storage and Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
While we strive to protect your data, no method of transmission over the internet is 100% secure. You acknowledge that you use our website at your own risk.
5. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Complete ongoing or upcoming projects
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Comply with legal or accounting obligations
You may request data deletion at any time (see Section 8).
6. International Transfers
If data is transferred or stored outside Singapore, we ensure that:
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The receiving country has adequate data protection standards, or
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Appropriate contractual safeguards are in place
This is in accordance with Singapore’s Personal Data Protection Act (PDPA).
7. Your Rights (PDPA Compliance)
You may request at any time to:
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Access your personal data
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Correct inaccurate information
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Withdraw consent for marketing or data usage
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Request deletion of your personal data
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Request information on how your data has been used
To exercise any of these rights, please contact us at
📧 ask@ventra.com.sg
8. Third-Party Links
Our website may link to external sites. We are not responsible for:
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Their content
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Their privacy practices
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Their security measures
We recommend reviewing the privacy policies of any third-party site you visit.
9. Children’s Privacy
Our services are not intended for minors under 18.
We do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a new “Last Updated” date.
Your continued use of our website constitutes acceptance of those changes.
11. Contact Us
For any questions, concerns, or data requests, please contact:
Ventra Pte Ltd
📍 167 Jalan Bukit Merah, The Connection, 05-12, S150167
📧 ask@ventra.com.sg
📞 6589 8323
🌐 https://ventra.com.sg